We’re hiring

Spares Sales Coordinator – Derby

Howardson Group Ltd is looking for an organised, customer-focused Spares Sales Coordinator to join our After Sales team in Derby.

Home to the Dennis, SISIS and Hunter Grinders brands, Howardson Group Ltd is a British manufacturer of professional turf maintenance equipment. This role is central to providing excellent support to our customers and dealer network while ensuring the smooth and efficient processing of spare parts enquiries and orders.

The role:

Working closely with our Spares Team Leader and After Sales Manager, you will help coordinate our day-to-day spares sales operation, from responding to initial enquiries through to order fulfilment.

Your responsibilities will include:

• Responding to customer and dealer enquiries by telephone, email and CRM
• Processing spare parts orders, delivery notes and warranty registrations
• Coordinating orders from initial enquiry through to dispatch
• Working with production and logistics to ensure orders are fulfilled accurately and on time
• Acting as a key point of contact for customers and dealers
• Resolving queries and providing clear, timely updates
• Developing a strong understanding of the Howardson Group product range
• Providing accurate product and spare parts information
• Supporting product training for dealers when required
• Assisting with the assembly of components and sub-assemblies for spare parts orders
• Ensuring assembled components meet the relevant engineering specifications and quality standards

About you

We’re looking for someone who is:

• Customer-focused and committed to delivering a high standard of service
• Organised, with the ability to prioritise tasks and meet deadlines
• A confident written and verbal communicator
• Comfortable building professional relationships with customers, dealers and colleagues
• Proactive and able to resolve problems efficiently
• Flexible and able to adapt to changing priorities
• Comfortable working collaboratively with sales, production, marketing and logistics teams
• Practically minded and willing to assist with the assembly of spare parts when required

Previous experience in sales support, customer service or sales administration would be beneficial, ideally within a manufacturing, B2B, dealer or distribution environment.

Experience using CRM or business management systems is preferred, along with proficiency in Microsoft Office. Knowledge of the grounds care or turf maintenance industry would be an advantage but is not essential.

If you enjoy helping customers, solving problems and keeping a busy sales operation running smoothly, we’d like to hear from you.

To apply, please send your CV and a brief covering note to David Williamson David.williamson@howardsongroup.com

Apply Now

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Product Specialist / Demonstrator – South East England

Howardson Group Ltd is looking for an experienced and enthusiastic Product Specialist / Demonstrator to support customers across the South East of England.

Home to the Dennis, SISIS and Hunter Grinders brands, Howardson Group Ltd is a British manufacturer with a strong reputation for professional turf maintenance equipment, product quality and customer support.

This is a practical, customer-facing role for someone who understands professional turf care machinery and enjoys demonstrating what great equipment can do.

The role:

You will showcase the performance and benefits of our product range to new and existing customers. You’ll set up, operate and explain our machinery, ensuring every demonstration is delivered professionally and reflects the high standards associated with Howardson Group.

Your responsibilities will include:

• Delivering on-site machinery demonstrations at customer locations throughout the South East
• Confidently operating a wide range of professional turf maintenance equipment
• Explaining each machine’s features, benefits and correct operation
• Training customers’ staff in safe operation, routine maintenance and best practice
• Preparing demonstration equipment, including servicing, cleaning, loading and unloading
• Attending trade shows, exhibitions, open days and dealer events
• Completing demonstration reports and gathering customer feedback to support the sales process
• Working closely with our sales, service and logistics teams to coordinate demonstration schedules
• Supporting machine handovers and operator inductions following a sale
• Ensuring all activities comply with health and safety requirements

About you

We’re looking for someone who has:

• Experience operating professional turf care, agricultural or grounds maintenance machinery
• A confident and engaging communication style, with the ability to build rapport at all levels
• A self-motivated and organised approach, with the confidence to work independently on the road
• A full UK driving licence; a trailer towing entitlement would be advantageous
• A practical, mechanically minded approach and an understanding of basic machinery maintenance
• Flexibility regarding working hours and travel
• A professional manner and a genuine commitment to excellent customer service

If you have hands-on machinery experience, strong product knowledge and enjoy helping customers get the best from their equipment, we’d like to hear from you.

To apply:

Please send your CV and a brief covering note to David Williamson David.williamson@howardsongroup.com

Apply Now